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Many people choose not to answer calls from unknown numbers, either for security reasons or to avoid unwanted conversations about products and services, commonly known as SPAM.

Fortunately, the Federal Consumer Protection Agency (Profeco) is teaming up with telecommunications companies to combat these annoying calls.

Technology, despite being an excellent communication tool, can present challenges.

Many users are constantly bombarded with unsolicited information, leading Profeco to seek to regulate this practice.

Truecaller: Call Blocking & Spam Identification

Truecaller is an application widely recognized for its effectiveness in identifying and blocking unwanted calls, such as those from telemarketing, scams and frauds. With more than 400 million users around the world, it stands out as an essential tool for maintaining safe and efficient communication.

Main Functions of Truecaller

  1. Caller ID: O Truecaller Automatically identifies calls from unknown numbers, letting you know who's calling before you answer.
  2. Spam Call Blocking: The application blocks spam, telemarketing and fraud calls, using a spam list updated by the user community.
  3. SMS Blocking: In addition to calls, the Truecaller It also blocks unwanted text messages, keeping your inbox clean and organized.
  4. Number Search: Allows you to search for unknown numbers to find out the identity of the caller and whether they have been marked as spam by other users.

Benefits in Everyday Life

  • Protection Against Scams: By identifying and blocking fraudulent calls, the Truecaller helps protect users from scams and phone fraud.
  • Time Saving: With automatic telemarketing call blocking, you save time by not having to deal with unwanted calls.
  • Tranquility: Knowing that the app is filtering out unwanted calls and messages gives you greater peace of mind in your daily phone use.
  • Efficient Communication: By identifying important calls and blocking irrelevant ones, the Truecaller improves communication efficiency, ensuring you don't miss important calls.

In summary, the Truecaller is a powerful tool for those who want to keep their communication secure and free from unwanted interruptions. With its advanced identification and blocking features, it becomes an indispensable ally in everyday life.

Truecaller: Call Blocking & Spam Identification

What is SPAM?

Profeco defines SPAM as “any type of electronic communication that the final recipient does not wish to receive. SPAM is understood to be any message not expressly requested.” This practice, although not new, has become more common with the increased use of telecommunications networks.

It is crucial to monitor who has your cell phone number, allowing you to only answer calls and messages from numbers registered on your phone. Furthermore, it is vital to highlight that unwanted calls not only come from legitimate companies, but can also be used for threats and scams.

How to Avoid SPAM?

Profeco highlights the importance of exercising the right not to be disturbed by unsolicited advertising messages and information. Invites users to register their numbers with the Public Register, allowing greater control over who can contact them.

Users can register their numbers by calling 55 9628 0000 (Mexico City, Guadalajara and Monterrey) or 800 962 8000 (rest of the Mexican Republic). Furthermore, an agreement between several telephone companies seeks to prevent the receipt of unsolicited information or SPAM.

Now that you know how to avoid SPAM, we recommend subscribing to REPEP to exercise your right not to be disturbed or receive unsolicited information. Paying attention to these practices is essential to avoid inconvenience and possible scams.

conclusion:

In short, by following Profeco's guidelines and using tools like REPEP, you can protect yourself against unwanted calls and messages. Technology should be an ally, not a source of inconvenience. Remember to exercise your rights by registering your number and contributing to a safer, SPAM-free telephone environment. Being aware of unwanted practices is crucial to maintaining your privacy and avoiding possible scams.